Presenter: Elaina Norlin is the Professional Development Coordinator for the Association of Southeastern Research Libraries (ASERL).

This webinar will dive into the toxic side of workplace communication by examining four prevalent styles—passive, aggressive, passive-aggressive, and assertive. Participants will learn to spot toxic communication patterns that damage trust, team morale, and productivity. Through group discussion and a quiz activity, attendees will discover which style is most common in their environment. The session wraps up with tools and resources designed to support positive change, build trust, and create stronger, more collaborative teams.